Mobile net service all set to be faster
Kanchan Srivastava / DNA
December 11, 7:00 IST
http://www.dnaindia.com/mobile/report.php?n=1775953
Mumbai: Are you fed up with mobile service providers whose claims of high internet speed don’t match what you receive? You don’t have to worry anymore as the Telecom Regulatory Authority of India (TRAI) has finally come up with stringent rules which will force operators to maintain the quality and speed of wireless data services available on your phone.
Through a notification released on December 4, TRAI has made it mandatory for all operators to maintain the quality of services provided by them and, more importantly, to set up a system to keep trackof a user’s data transmission details, download/upload attempts from a test server, minimum download and output speed from a test server covering all tariff plans, data drop rate etc.
The notification states: “Operators will have to compulsorily maintain a test set up comprising of servers and test probes to cover the entire licensed service area.”
The move aims to force the providers to have a ‘reporting tool’ to track and maintain the quality of wireless data services. Rajan Srivastava, a telecom expert associated with an MNC, says, “This will also make consumers more aware about the value for their money, as they usually get fooled by advertisements which claim to give a certain data speed, which is never provided.”
Rajan Mathews, director general, Cellular Operators Association of India, says, “India is the second-largest market in the world, so it’s good that we are coming up with a system which others can follow. Operators are already maintaining the quality, but with the new tool, consumers will have clarity on what to expect from providers. They will know about minimum, maximum and average speed now.”
Mathews added that the tool is already integrated into the system. “We will now have to report on the basis of parameters set by TRAI.”
Trai has also mad eit compulsory for service providers to publish on their websites, the details of all data services offered along with tariffs, clearly indicating the cities and towns where such data services and tariff plans are applicable. The service providers shall not offer new data services or modify the existing data services without publishing it on the website